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Pricing and plans

BTnet leased line plans: wires only, managed router or Meraki

BT offers BTnet in three main forms. The dedicated line is the same idea in each; the difference is the equipment at your site, who manages it and how much security comes built in.

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In short

BTnet leased line plans come in three forms: BTnet wires only, where you use your own router or firewall; BTnet + Cisco router, where BT supplies and fully manages a Cisco router and you run your own security; and BTnet Meraki + BTnet Security, with managed Cisco Meraki equipment and BT's security service. Ask us for a quote.

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The three BTnet plans compared

This table sets out how BT's current BTnet plans differ. Every plan includes a dedicated, uncontended, symmetrical connection and static IPv4 addresses.

BTnet wires onlyBTnet + Cisco routerBTnet Meraki + BTnet Security
Equipment at your siteYour own router or firewallCisco router supplied by BTCisco Meraki equipment supplied by BT
Who manages the routerYou or your IT providerBT, fully managedBT, managed
Firewall and securityYoursYoursBTnet Security included in the plan
BT's responsibility ends atThe network terminating unit (NTU)The router's LAN portThe managed equipment's LAN port
Add BTnet Wi-FiBTnet Wi-Fi runs on BT's Meraki equipment; ask usBTnet Wi-Fi runs on BT's Meraki equipment; ask usMeraki Wi-Fi access points, eligibility confirmed at quote
SuitsOwn IT team, existing firewall, custom networkManaged router, in-house securityConnection and security from one service

BT's plans page shows standard speeds up to 1Gbps, and BT offers BTnet at up to 10Gbps. Which plan, speed and options suit you is confirmed at quote.

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BTnet wires only

With BTnet wires only, BT delivers the access line and terminates it on its network terminating equipment at your site. Everything after that is yours: you supply, configure and run the router or firewall that connects to it.

BT aims this plan at organisations that already have their own network design or IT equipment. It often suits:

  • Organisations that already own a firewall they want to keep
  • IT teams that need full control of routing, VPNs and policies
  • Sites where the leased line is one part of a wider network design

The trade-off is responsibility. BT's terms put the service management boundary at the NTU, and BT's own testing on a wires only service is a set of standard ping tests to the port. If your router is misconfigured or fails, that is outside BT's service. Make sure whoever manages your equipment is ready on installation day.

BTnet + Cisco router

With BTnet + Cisco router, BT supplies a Cisco router and manages it for you. BT's responsibility extends to the router's LAN port, so a fault in the router is BT's to resolve.

BT aims this plan at organisations that want the router looked after while keeping security in their own hands. That usually means a firewall of your choosing sits behind the BT router on your network.

Points to know:

  • The router is BT's property. BT's terms ask you to keep it safe, not move or alter it without consent, and insure it.
  • The managed router has its own specification, including throughput. If you later flex bandwidth beyond what the equipment supports, BT's terms say new equipment is needed and a new minimum period starts. See Bandwidth Flex.
  • You remain responsible for your own firewall, LAN and the cable from the router to your equipment.

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BTnet Meraki + BTnet Security

BTnet Meraki + BTnet Security pairs the dedicated line with managed Cisco Meraki equipment and BT's BTnet Security service. It is aimed at organisations that want a security layer built into the connection itself, rather than bought and run separately.

BTnet Security brings together:

  • A next-generation firewall that works at Layer 7, so rules can take account of applications as well as addresses and ports
  • Malware protection to help stop malicious files reaching your network
  • Content (URL) filtering so you can control which categories of website people can reach
  • Intrusion detection and prevention to spot and block suspicious traffic
  • Security updates applied regularly as new threats appear

BT makes BTnet Security available only to BTnet customers with the Cisco Meraki managed equipment option. BT's terms also state that BT does not guarantee security against unauthorised access, so treat BTnet Security as a strong layer alongside good practice on your devices and accounts, not a replacement for it.

What every plan includes

Whichever plan you choose, BT's terms give you the same standard components:

  • A dedicated access line to BT's network, built for your site after survey
  • Uncontended, symmetrical bandwidth at your chosen port speed, from 2Mbps to 10Gbps
  • Static IPv4 addresses, plus static or dynamic routed addresses
  • BT's Business Premium Care support level and fault reporting through BT's Service Desk
  • Cleanfeed filtering as standard, with a written opt-out
  • BT's service levels for availability, on-time delivery and latency; see the BTnet SLA

What you will not find is a fair usage policy: BT's help pages say you can use as much data as you like.

These sit alongside the three plans:

OptionWhat it adds
BTnet Wi-FiUp to five Meraki Wi-Fi access points alongside BT's Meraki equipment, with staff and guest Wi-Fi; eligibility confirmed at quote
BTnet ExpressA BTnet variant delivered with easier-to-install cabling and a typical lead time of 35-40 working days, where available
ResilienceA second access line for failover, load balancing or a lower-speed back-up
Static IP addressesRouted IP blocks or Provider Independent Resources on top of the standard static IPv4 addresses
Bandwidth FlexChange your port speed up or down within the bearer's capacity

How to choose your BTnet plan

Usually, three questions settle it:

  1. Who will manage the router? If you have the skills and want control, wires only. If not, a managed Cisco or Meraki option.
  2. Who will manage security? If you already run a firewall you trust, wires only or the Cisco router plan. If you want a security layer as part of the connection, Meraki with BTnet Security.
  3. What do you need around the line? Managed Wi-Fi across the site (which runs on BT's Meraki equipment), a second line for resilience, or a quicker install with BTnet Express can all steer the choice.

Then work out your speed with our bandwidth sizing guide and check the questions to ask before you order.

Example set-ups

These illustrations, not customer stories, show how the choice usually plays out:

Example organisationWhat matters mostPlan that often fits
An office with an IT provider who already runs a firewall and VPNsKeeping the existing firewall and full control of routingBTnet wires only, with the firewall connected to BT's NTU
A professional firm with no in-house IT, but a firewall managed by its IT support companyA router someone else looks after, with security kept in the IT provider's handsBTnet + Cisco router, with the firewall behind it
A head office that wants the line, security and Wi-Fi under one serviceFewer separate pieces to manageBTnet Meraki + BTnet Security, with BTnet Wi-Fi added

Your own answer depends on who manages your network today and how you want that to work in future. If you are not sure, tell us how things run now and we will suggest a starting point. Pages for particular sectors, such as law firms and offices, go into more detail.

Pricing for BTnet plans

Every BTnet line is priced for its site, so we do not publish headline figures. What moves the price is explained in BT leased line cost: bearer, port speed, contract term, plan and equipment, options such as Security and Wi-Fi, resilience and any extra construction work.

Ask us for a quote. Contact us with your postcode and what you use the connection for, and we will set out the plans that fit side by side.

Why buy BTnet from Forever Communications

Forever Communications is part of Forever Group and an Authorised Supplier for BT. We supply BTnet, BT's dedicated leased line internet service, to businesses, schools, charities and public sector organisations, and we help with each step from first enquiry to go-live.

  • The right BTnet option for you: we help you choose a speed, bearer, router and resilience option that fits how your sites actually work, from BTnet plans to BTnet speeds
  • A clear quote: BTnet is priced per site, so we check availability at your address and set out what is included; see leased line cost
  • Installation managed with you: we explain the survey, any wayleave or construction steps and the installation process, and keep you updated on progress
  • Connected services in one conversation: phones with BT Cloud Voice, Wi-Fi, firewalls and backup lines, so the whole set-up is planned together
  • Help after go-live: we can help with faults, changes and upgrades, with the support arrangements confirmed in your quote

BTnet is a business service. Service levels, lead times and features are BT's and are confirmed at order.

Frequently asked questions

What are the BTnet leased line plans?

BT currently offers BTnet wires only (your own router or firewall), BTnet + Cisco router (a fully managed Cisco router, with you running your own security) and BTnet Meraki + BTnet Security (managed Cisco Meraki equipment with BT's security service).

Can I use my own firewall with BTnet?

Yes. With BTnet wires only you connect your own router or firewall. With BTnet + Cisco router you can also run your own firewall behind BT's managed router. See BTnet wires only.

Is BTnet Security available on every plan?

No. BT makes BTnet Security available to BTnet customers with the Cisco Meraki managed equipment option. It can be requested after go-live as well as at order. See BTnet Security.

What speeds are available on BTnet plans?

BT's plans tab shows standard speeds up to 1Gbps, and BTnet is available at up to 10Gbps. BT's terms list port speeds from 2Mbps to 10Gbps. See BTnet speeds.

Can I change plan later?

Some changes are straightforward, such as adding BTnet Security to a Meraki service or flexing bandwidth within your bearer. Changing equipment type may mean new equipment and new terms, so talk to us before you decide.

Still have a question about BTnet?

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Next step

Want a BTnet leased line quote for your business?

Tell Forever Communications what you need and we will come back to you by email with options and next steps.

  1. 1
    Tell us what you needA few lines is enough: your organisation, users or sites, and timescales.
  2. 2
    We read it and reply by emailWith options and clear next steps.
  3. 3
    You decideChoose the option that suits you and we take it from there.

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